Create boards, invite teammates, choose your public look, and moderate your workspace.
Know where to click.
Know what happens next.
Follow practical, click-by-click guides for workspace owners and staff. Learn how to create boards, invite your team, moderate feedback, and show customers where to take part.
Customers browse boards, submit ideas or bugs, vote, comment, and follow progress.
Operate the Howllo service itself: manage tenants, platform settings, and audit activity.
Create your workspace
Your workspace represents one product or project. Its boards, staff, theme, and customer community belong together.
Go to app.howllo.dev. Staff sign in with the workspace’s configured provider (RooIAM on the current hosted setup).
On Your workspaces, enter your product or project name under Create a workspace, then click Create workspace. Howllo creates a workspace slug and starter boards; you become its owner.
The card shows its URL slug, board count, and member count. Click the card to open Manage workspace.
Your workspaces
Open a workspace to manage its boards, or create a new one.
/northstar · 3 boards · 1 member
Create and share boards
Use the Boards tab in Howllo App to shape the public feedback spaces inside this workspace.
In Manage workspace, choose Boards. The left list shows boards already in the workspace.
Enter a board name, URL slug, description, and type. Choose whether it is private. Click Create board.
Choose a board from the list. Set its name, description, type, background color, icon, public/private access, enabled state, and which dashboard sections to show. Click Save changes. Turning a board off hides its URL without deleting its posts.
Click Open board to preview it, or Copy public link to share it. Private boards are available only to workspace members.
Your boards
Public boards appear on your workspace site.
feature-requests · feature-requests
bugs · bug-reportsPublic
bugs or feature-requests.Customize your public site
Public branding changes Howllo Web for this workspace. The staff app keeps its separate Howllo identity and blue-green theme.
Open Manage workspace → Public branding.
Upload your public logo, pick an accent and page background, then review the live preview. PNG, JPG, and WebP are supported; uploads up to 5 MB and 4096 × 4096 pixels are accepted and resized to fit.
Turn the Boards directory, Feed, and Roadmap on or off independently. Each has its own path under your workspace URL, such as /your-workspace/feed. Hidden paths show Howllo’s branded 404 page. To hide only one board, use its enabled switch in the Boards tab.
Choose whether to show “Powered by Howllo”, click Save public branding, then use Open public Web to see your changes.
Invite your team
Staff members help run this workspace. Their roles apply to the whole workspace rather than to only one board.
In Manage workspace, select Staff. Under Invite a teammate, enter their email and choose admin or moderator.
The invitation appears in the invitations list. Email delivery is not configured on the current hosted setup, so send the invitee the app link yourself.
The invitee opens Howllo App, signs in with RooIAM, and accepts or declines the invitation shown there.
| Role | Typical use | Workspace access |
|---|---|---|
| Owner | Person responsible for the workspace | Manage boards, staff, branding, sign-in, users, and moderation |
| Admin | Trusted teammate managing the product board | Manage workspace settings and boards |
| Moderator | Teammate reviewing incoming posts | Moderation queue |
Review posts
Keep incoming ideas useful and the public boards readable.
In the workspace manager, select Moderation. The queue shows posts under review or hidden across the workspace.
For a post under review, click Plan or Decline. Click Hide to remove a post from public view; click Show to restore a hidden post.
Manage public users
Workspace staff can restrict a customer from participating across every board in this workspace.
Choose Users in Manage workspace to see customers who have joined this workspace through its public boards.
On the person’s row, choose Temporary suspension and a duration (1, 7, 30, or 90 days), or Ban until lifted. Enter a reason.
The restriction takes effect across this workspace’s boards. To restore access, click Lift restriction.
Connect an existing customer login (optional)
Customers can use Howllo accounts. If your product already has accounts, you can connect your own sign-in flow instead.
Select Sign-in (SSO) in the workspace manager and click Enable SSO.
Your backend signs a short-lived user token and exchanges it with Howllo to start a board session. Follow the code example in the SSO tab and the authentication docs.
What customers see
Give customers the workspace link or a direct link to a board. The public site uses your workspace branding.
Your product boards
Pick a board to browse and share feedback.
Suggest an idea or vote on a requestOpen board →
Report an issue for the teamOpen board →
Dashboard
Browse this workspace’s boards and featured activity. Click a board to see its posts.
Board feed
Read reports and ideas, search or filter posts, open a post for details, and add your own post with the board’s Share feedback action.
Roadmap
See posts the team has planned, started, or completed. The workspace owner can hide the roadmap from Public branding.
Account and activity
Sign in to vote, comment, and follow updates. Use your account menu to edit your public profile or see your activity.
Typical customer journey
The workspace link opens the board directory; a direct board link opens that board.
Customers can read public feedback and the roadmap. Private boards require workspace membership.
Choose Sign in to create or access a Howllo customer account. RooIAM is for tenant staff; it is not the customer login.
Open a board to submit a bug or idea, vote on existing requests, and check status changes later.
Create a customer account
Howllo Web accounts are for people using the public boards. They are separate from RooIAM staff accounts.
Enter your email and create a password in the Howllo sign-in panel.
The recovery code is shown once. Store it somewhere safe; it is required to recover the account if you forget the password.
After signing in, you can post, vote, comment, and manage your profile from the customer account menu.
Use Howllo Admin (platform operators)
This surface is for the operator of the Howllo service. Tenant staff should use Howllo App instead.
| Menu | What it does | When to open it |
|---|---|---|
| Dashboard | Summary of platform activity | Check overall service status and activity |
| Workspaces | List and inspect tenant workspaces | Support an organization or investigate a workspace |
| Platform | Global platform configuration | Change installation-wide settings |
| Boards | Inspect boards across the platform | Operator support and troubleshooting |
| Roadmap / Content | Review roadmap items and content | Platform-level support or moderation |
| Tags / Members | Manage platform taxonomies and member records | Maintain shared platform data |
| Integrations | Inspect connected integrations | Diagnose provider or webhook setup |
| Audit | Review recorded administrative events | Trace who changed platform data |
| Settings | Installation settings | Configure the running Howllo instance |
First-time platform sign-in
Open admin.howllo.dev. On a fresh installation, enter the server’s bootstrap key and set the admin password. After setup, sign in with that password. The bootstrap key belongs in the server environment; it is not a workspace invitation code.
Keep learning
Use these links when you need more detail than the UI walkthroughs.
Self-host Howllo
Install the server and connect your database and object storage.
Installation notes on GitHub ↗Authentication setup
Configure local accounts, RooIAM staff sign-in, or another OIDC provider.
Authentication docs ↗